Intermittent drops this last week in Virginia
I have the Technicolor CGM4331 (the White modem rented out from cox) and ive been having random reboots from my modem most notably many times during the afternoon to evening. Ive reached out to chat ...
Forum Discussion
Hi RemmyFish,
I'm happy to hear that you have a tech scheduled to come out and troubleshoot further. I suggest checking all the connections, make sure they are all tightly connected. Do you have any splitters on the cable line? Also, check your power supply. I found that using a UPS (Uninterruptible Power Supply) helped with some transient power issues I was having that caused my equipment to go on/off.
Thank you,
Mike J.
Cox Support Forums Moderator
I'm happy to hear that you have a tech scheduled to come out and troubleshoot further. I suggest checking all the connections, make sure they are all tightly connected. Do you have any splitters on the cable line? Also, check your power supply. I found that using a UPS (Uninterruptible Power Supply) helped with some transient power issues I was having that caused my equipment to go on/off.
Thank you,
Mike J.
Cox Support Forums Moderator
