Forum Discussion

Adamin's avatar
Adamin
New Contributor
4 years ago

Interface Update - Port Forward Error Message

There has been an update recently that forces advanced settings like port forwarding to move to wifi.cox. Since this I can no longer port forward anything and receive the error: 

We're Having Some Trouble

Please wait a few minutes and try again or restart your Gateway.

I have tried resetting my router and disabling the advanced security option.

This is very annoying as I rely on a lot of port forwarding to host things and it deleted some of my assigned ports.



Is anyone else having this issue and/or found a fix to this?

1 Reply

  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hi Adamin, can you please clear the cookies and cache from your web browsers for me? Also, are you able to port forward using the Panoramic WiFi app? Here are the steps:

    Network > Advanced Settings > Port Forwarding > Add Port Forward

    For additional support, please include a link to this forum thread and email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator