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Grant_Getz's avatar
Grant_Getz
New Contributor
8 years ago

Increased Download speed

I got an email from COX saying that my Essential package had been upgraded to 30Mpbs download speed from 15Mpbs.  I don't see that yet.  When will this be happening?  Thank you!

  • Karen_R's avatar
    Karen_R
    Former Moderator
    Hello Grant_Getz,

    Thank you for contacting Cox Social Media. We can take a look at the speed upgrade on your account. Please send an email with this forum link, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks