I got an email from COX saying that my Essential package had been upgraded to 30Mpbs download speed from 15Mpbs. I don't see that yet. When will this be happening? Thank you!
Thank you for contacting Cox Social Media. We can take a look at the speed upgrade on your account. Please send an email with this forum link, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks