Forum Discussion
pkendo
5 years agoNew Contributor II
Hey, we have also been experiencing incredibly slow speeds here in our neighborhood. We live near Warm Springs and Eastern across from Sunset Park. There’s been a lot of utility work going on in our area also. I’ve called Cox, only to be told it’s our modem and then to be offered an upgrade on speeds. Which was fine because it’s the same price we were paying. But no one at Cox wants to admit they have a problem. I’ve spoken with 6 of my neighbors who also have Cox internet, they have also called and received similar responses. I’m planning on calling Cox today and requesting a manager. I don’t think the issue is anyone’s modem, I believe it’s a street connection issue and possibly Cox is unaware of the situation.
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