I’m so glad you posted this here. I came looking for information on why there have been outages everyday for weeks and found your post. I only get text notifications when my service is down, no emails or flyers letting me know it’s going to happen. I am also considering canceling my service because I work from home and it’s creating serious issues with being able to do my job. They should be mailing out free hotspots or doing this work at night.
Hi, Rebekah. I'm really sorry about the issues you've had with your service and I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.
