I upgraded to Gigablast only getting 200mbps on 5g and wired.
Is anyone else not getting the speeds promised by cox? I'm very disappointed. I'm only getting UP TO 200MBPS WIRED. Cox how can his be fixed???!!
Forum Discussion
I'm paying for Gigablast (1000mbps) and I can't get above 10mbps when I've used several speed test sites. Tomorrow I'm trying disconnecting everything and hard-wiring the one PC, but I doubt that's going to raise it TEN times average. If Cox is advertising this, maybe there should be a class action site. Unfortunately, my only other choice is CenturyLink. Plus people/companies are sending me e-mails with PDFs for tickets, etc. and I'm not getting them when I put in my Cox e-mail address.
@CMT, What speeds are you currently getting? Are you getting these speeds on multiple devices in the home or just one? -Allan, Cox Support Forums Moderator.
Multiple devices. I have my personal laptop hard-wired and can only get 10mpbs for download. And the NIC is set to 100Full. My wireless is disabled on the device. My wife's iPad can get up to around 300mbps. My work laptop can do about 400mbps. The laptop downstairs can do 54mbps, but it only has a G NIC so that would be correct. I can get NO where near 1000mbps on any device.
- Hi CMT, here is some additional information on ways to improve Gigablast speeds, as well as information regarding the Cox speed tests:
www.cox.com/.../understanding-speed-test-results.html
www.cox.com/.../achieve-gigablast-speeds.html
Your signal levels look healthy, and I'm not seeing any issues at this time. I hope this information is helpful, and please let us know if you need any additional support. -Kevin M. Cox Support Forum Moderator
