Forum Discussion

Zurq's avatar
Zurq
Contributor II
5 years ago

I cannot use My WIFI site

idk what to do to fix this any ideas?
help
intenet
Zurq's avatar
Zurq
Contributor II

what does it mean? would it affect speeds and stuff?

KevinM2's avatar
KevinM2
Former Moderator
5 years ago
Your modem appeared to be offline when I last checked, meaning, I was unable to retrieve any signal levels at all. This will definitely impact speeds as well as the quality of service. Your modem is currently online now. Do you think you can hard-wire a PC or laptop directly to the modem and perform a speed test for us, using the Cox Internet Speed Test tool?

http://bit.ly/2VsdGbX

-Kevin M. Cox Support Forum Moderator