Huge packet loss at street
So for the past 8-10 weeks ive had horrible packet loss at the street. Ive had 3-4 techs sent out and they all do the test at the street first and they all have said the same thing. Huge packet loss ...
Forum Discussion
@Giede75
I've checked the area and it appears there was a node split the was completed on 9/29/20. The last tech visit was 9/27/20 I also, checked the modem signal levels and not showing any packet loss. If you're still having an issue we would need to schedule another tech out since the split has been completed. Please send an email with your full name and address to cox.help@cox.com if you like to have a tech visit.
Jonathan J
Cox Moderator
I've checked the area and it appears there was a node split the was completed on 9/29/20. The last tech visit was 9/27/20 I also, checked the modem signal levels and not showing any packet loss. If you're still having an issue we would need to schedule another tech out since the split has been completed. Please send an email with your full name and address to cox.help@cox.com if you like to have a tech visit.
Jonathan J
Cox Moderator
