I was wondering if there was any progress on the 401 error when signing into the forum. I am getting tired of clearing my cookies on a daily basis just to login.

Not sure if related, but I also notice I have to sign in a lot. Shouldn't the site cookie be keeping me logged in?

Hello WiderMouthOpen, I'm not aware of a 401 error on Forum sign in. I understand you've found a work around to clear your cookies daily, but I haven't been able to replicate an error upon sign in with my work PC using Chrome Version 119.0.6045.200. Is this issue happening on multiple devices and browsers for you? Today, I've closed all tabs, and reopened forums and it keeps me logged in.

I am also running Chrome 119.0.6045.200 but just updated to 120.0.6099.71 right now. However, I have heard others having this problem with older versions of Chrome too. Can anyone else confirm it happens to them too?

Right now, I am using Edge which is a Chromium browser. I still have to login multiple times a day so it's not a perfect work around. I will monitor the error with Edge and see if it's a browser issue or a Cox issue. My gut is telling me it's a Cox issue and you're not affected because you are on Cox intranet.

It does sound like we may need some more tests or details to get an idea if we need to open a ticket for what you or any others may be facing.

HTTP Status 401 error | Cox Community

CurtB
Valued Contributor III
11 months ago
WiderMouthOpen
I get signed out 60 minutes after 'Sign In", regardless of any activity I've performed.
It's #11 in Proposed Revisions to Forums Platform | Cox Community
I just modified the issue to include the HTTP 401 error.
- DRVEGAS
  Valued Contributor
  11 months ago
  I think I'm having the same thing happening here as well but not really sure how long I can stay signed in.
DRVEGAS
Valued Contributor
11 months ago
Are you getting this error on any other website or just this forum?
- WiderMouthOpen
  Esteemed Contributor
  11 months ago
  Good question. Just this forum. Maybe you don't get the error because you are using a Iphone with Safari? I just tried on my Pixel 7/Chrome and got the same error trying to log in. I think it has something to do with the cookie expiration date for the website.
  - DRVEGAS
    Valued Contributor
    11 months ago
    I'm not getting the error using any device so no idea what is causing your error. Maybe it's a browser issue. I'm using my chrome browser. Try a different browser if you haven't already tried that. How do I find the cookie expiration date? I can find the cookies but I don't see any expiration date.
WiderMouthOpen
Esteemed Contributor
11 months ago
I forgot I already posted a thread on this issue. Thanks to CurtB for the work around of closing all tabs on Chrome and re-opening it. Still not a solution but a better work around then clearing temp/cookies. It does confirm the problem affect other people then me though.
WiderMouthOpen
Esteemed Contributor
11 months ago
Not sure if related, but I also notice I have to sign in a lot. Shouldn't the site cookie be keeping me logged in?
- DustinP
  Moderator
  11 months ago
  Hello WiderMouthOpen,
  
  I'm not aware of a 401 error on Forum sign in. I understand you've found a work around to clear your cookies daily, but I haven't been able to replicate an error upon sign in with my work PC using Chrome Version 119.0.6045.200. Is this issue happening on multiple devices and browsers for you? Today, I've closed all tabs, and reopened forums and it keeps me logged in.
  - CurtB
    Valued Contributor III
    11 months ago
    DustinP I occasionally get the HTTP 401 error too. I clear it by closing all browser tabs.