Forum Discussion

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

HTTP Status 401 error

I was wondering if there was any progress on the 401 error when signing into the forum. I am getting tired of clearing my cookies on a daily basis just to login.  
DustinP's avatar
DustinP
Moderator

Hello WiderMouthOpen,

I'm not aware of a 401 error on Forum sign in. I understand you've found a work around to clear your cookies daily, but I haven't been able to replicate an error upon sign in with my work PC using Chrome Version 119.0.6045.200. Is this issue happening on multiple devices and browsers for you? Today, I've closed all tabs, and reopened forums and it keeps me logged in.

 

CurtB's avatar
CurtB
Honored Contributor
2 years ago

DustinP  I occasionally get the HTTP 401 error too.  I clear it by closing all browser tabs.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    12 months ago

    Sorry to bring up a old subject but I am seeing the 401 error more often now. I tried using Edge instead but it still occurs. I also have gotten the error on my phone, so I know it's not a PC issue. Has a moderator been able to confirm this from Cox's side yet? It seems to be a issue related to refreshing the page when it has auto logged you out after a certain time. 

    • MichaelJ's avatar
      MichaelJ
      Moderator
      12 months ago

      Hi, I've used my personal computer as well as my work PC and smartphone and I am not seeing the issue on either device. I can close all tabs and restart forums with no issues. 

      • CurtB's avatar
        CurtB
        Honored Contributor
        12 months ago

        MichaelJ  I get the same error and I can close all tabs and restart forums with no issues too.  But that doesn't explain why the 401 error happens in the first place.  Is preventing it from happening on anybody's "to do" list?