Forum Discussion

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
11 months ago

HTTP Status 401 error

I was wondering if there was any progress on the 401 error when signing into the forum. I am getting tired of clearing my cookies on a daily basis just to login.  
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
11 months ago

Not sure if related, but I also notice I have to sign in a lot. Shouldn't the site cookie be keeping me logged in?

  • DustinP's avatar
    DustinP
    Moderator
    11 months ago

    Hello WiderMouthOpen,

    I'm not aware of a 401 error on Forum sign in. I understand you've found a work around to clear your cookies daily, but I haven't been able to replicate an error upon sign in with my work PC using Chrome Version 119.0.6045.200. Is this issue happening on multiple devices and browsers for you? Today, I've closed all tabs, and reopened forums and it keeps me logged in.

     

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      11 months ago

      I am also running Chrome 119.0.6045.200 but just updated to 120.0.6099.71 right now. However, I have heard others having this problem with older versions of Chrome too. Can anyone else confirm it happens to them too?

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor
        11 months ago

        Right now, I am using Edge which is a Chromium browser. I still have to login multiple times a day so it's not a perfect work around. I will monitor the error with Edge and see if it's a browser issue or a Cox issue. My gut is telling me it's a Cox issue and you're not affected because you are on Cox intranet. 

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor
      11 months ago

      I'm not getting the error either therefore I can stay logged in as long as I want as long as I don't close my browser.

    • CurtB's avatar
      CurtB
      Valued Contributor III
      11 months ago

      DustinP  I occasionally get the HTTP 401 error too.  I clear it by closing all browser tabs.

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor
        10 months ago

        Sorry to bring up a old subject but I am seeing the 401 error more often now. I tried using Edge instead but it still occurs. I also have gotten the error on my phone, so I know it's not a PC issue. Has a moderator been able to confirm this from Cox's side yet? It seems to be a issue related to refreshing the page when it has auto logged you out after a certain time.