Forum Discussion

James24's avatar
James24
New Contributor
7 years ago

How to get cox to upgrade my Netgear C6300 Modem to newest firmware

I have the cox ultimate package but am only getting average download speeds of 40mbs while hardwired!!! I know that there is a new firmware update for my C6300 which should be V2.01.18 and mine currently is V2.01.14. Can we please get this update to happen?

bandwidth
connection issues
connectivity
internet
Netgear c6300
poor speed
  • Becky's avatar
    Becky
    Moderator
    7 years ago
    Hi James24, it doesn't look like V2.01.18 has been approved by the Cox internet administrators yet. It will be automatically pushed to your modem once approved and released. -Becky, Cox Support Forums Moderator