Forum Discussion

azdrugdoc's avatar
azdrugdoc
New Contributor
3 years ago

How to (absolutely) confirm fiber availability to the home? (Scottsdale, AZ)

UPDATE: to my pleasant surprise, someone escalated it to the local field team, and we got a visit last night from a fiber tech lead, walked the property, and checked the pedestals. Long story short, ...
Gigablast
MichaelJ's avatar
MichaelJ
Moderator
3 years ago
Hi Azdrugdoc,

I apologize for any inconvenience you have experienced. That is not the customer experience we want for you.

Please feel free to email us at cox.help@cox.com and include a link to this message. We can review your area and determine if fiber is available to your home. Please include your complete home address and a good contact number.

Thank you for reaching out to the Forums community,

Mike J.
Cox Support Forums Moderator
  • azdrugdoc's avatar
    azdrugdoc
    New Contributor
    3 years ago

    Thanks Mike - posted an edit/update to the original post.