Still getting several T3 & T4 time-outs with new modem & new speed package :( 😞.
Below is just for today.
Please help get this resolved, I play online games & this is unacceptable.
Especially considering my bill is over $100 just for internet.
| 4-11-2018, 13:16:6 |
Critical(3) |
"Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:71:93:89;CMTS-MAC=00:38:df:9a:b5:cc;CM-QOS=1.1;CM-VER=3.1;" |
| 4-11-2018, 12:41:55 |
Warning(5) |
"MDD message timeout;CM-MAC=5c:e3:0e:71:93:89;CMTS-MAC=00:38:df:9a:b5:cc;CM-QOS=1.1;CM-VER=3.1;" |
| 4-11-2018, 12:41:51 |
Critical(3) |
"Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:71:93:89;CMTS-MAC=00:38:df:9a:b5:cc;CM-QOS=1.1;CM-VER=3.1;" |
| 4-11-2018, 11:18:32 |
Notice(6) |
"TLV-11 - unrecognized OID;CM-MAC=5c:e3:0e:71:93:89;CMTS-MAC=00:38:df:9a:b5:cc;CM-QOS=1.1;CM-VER=3.1;" |
| 4-11-2018, 11:16:34 |
Critical(3) |
"Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:71:93:89;CMTS-MAC=00:38:df:9a:b5:cc;CM-QOS=1.1;CM-VER=3.1;" |
| 4-11-2018, 11:16:25 |
Critical(3) |
"No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:71:93:89;CMTS-MAC=00:38:df:9a:b5:cc;CM-QOS=1.1;CM-VER=3.1;" |
| 4-11-2018, 11:16:18 |
Critical(3) |
"Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:71:93:89;CMTS-MAC=00:38:df:9a:b5:cc;CM-QOS=1.1;CM-VER=3.1;" |
| 4-11-2018, 11:14:34 |
Critical(3) |
"Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:71:93:89;CMTS-MAC=00:38:df:9a:b5:cc;CM-QOS=1.1;CM-VER=3.1;" |
| 4-11-2018, 6:31:54 |
Critical(3) |
"Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:71:93:89;CMTS-MAC=00:38:df:9a:b5:cc;CM-QOS=1.1;CM-VER=3.1;" |
| 4-11-2018, 6:31:38 |
Critical(3) |
"Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=5c:e3:0e:71:93:89;CMTS-MAC=00:38:df:9a:b5:cc;CM-QOS=1.1;CM-VER=3.1;" |
| 4-11-2018, 6:31:38 |
Critical(3) |
"Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:71:93:89;CMTS-MAC=00:38:df:9a:b5:cc;CM-QOS=1.1;CM-VER=3.1;" |
| 4-11-2018, 6:29:54 |
Critical(3) |
"Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:71:93:89;CMTS-MAC=00:38:df:9a:b5:cc;CM-QOS=1.1;CM-VER=3.1;"
|
| Startup Procedure |
| Procedure |
Status |
Comment |
| Acquire Downstream Channel |
957000000 Hz |
Locked |
| Connectivity State |
OK |
Operational |
| Boot State |
OK |
Operational |
| Configuration File |
OK |
|
| Security |
Enabled |
BPI+ |
| DOCSIS Network Access Enabled |
Allowed |
|
| Downstream Bonded Channels |
| Channel ID |
Lock Status |
Modulation |
Frequency |
Power |
SNR/MER |
Corrected |
Uncorrectables |
| 30 |
Locked |
QAM256 |
957000000 Hz |
5.6 dBmV |
38.9 dB |
50 |
208 |
| 1 |
Locked |
QAM256 |
783000000 Hz |
6.1 dBmV |
39.4 dB |
121 |
480 |
| 2 |
Locked |
QAM256 |
789000000 Hz |
6.3 dBmV |
39.3 dB |
116 |
493 |
| 3 |
Locked |
QAM256 |
795000000 Hz |
6.3 dBmV |
39.5 dB |
120 |
485 |
| 4 |
Locked |
QAM256 |
801000000 Hz |
6.2 dBmV |
39.4 dB |
105 |
501 |
| 9 |
Locked |
QAM256 |
831000000 Hz |
5.9 dBmV |
39.1 dB |
113 |
507 |
| 10 |
Locked |
QAM256 |
837000000 Hz |
5.7 dBmV |
39.0 dB |
133 |
503 |
| 11 |
Locked |
QAM256 |
843000000 Hz |
5.6 dBmV |
38.9 dB |
156 |
494 |
| 12 |
Locked |
QAM256 |
849000000 Hz |
5.4 dBmV |
38.9 dB |
125 |
530 |
| 17 |
Locked |
QAM256 |
879000000 Hz |
5.0 dBmV |
38.5 dB |
112 |
571 |
| 18 |
Locked |
QAM256 |
885000000 Hz |
4.9 dBmV |
38.9 dB |
120 |
536 |
| 19 |
Locked |
QAM256 |
891000000 Hz |
4.8 dBmV |
38.8 dB |
118 |
547 |
| 20 |
Locked |
QAM256 |
897000000 Hz |
4.5 dBmV |
38.7 dB |
132 |
499 |
| 21 |
Locked |
QAM256 |
903000000 Hz |
4.6 dBmV |
38.8 dB |
128 |
508 |
| 22 |
Locked |
QAM256 |
909000000 Hz |
4.4 dBmV |
38.7 dB |
114 |
532 |
| 25 |
Locked |
QAM256 |
927000000 Hz |
4.1 dBmV |
38.6 dB |
134 |
550 |
| 26 |
Locked |
QAM256 |
933000000 Hz |
3.9 dBmV |
38.3 dB |
127 |
557 |
| 27 |
Locked |
QAM256 |
939000000 Hz |
4.6 dBmV |
38.6 dB |
137 |
578 |
| 28 |
Locked |
QAM256 |
945000000 Hz |
4.8 dBmV |
38.7 dB |
138 |
573 |
| 29 |
Locked |
QAM256 |
951000000 Hz |
5.1 dBmV |
38.8 dB |
139 |
591 |
| 33 |
Locked |
QAM256 |
357000000 Hz |
5.9 dBmV |
39.5 dB |
252 |
1123 |
| 34 |
Locked |
QAM256 |
363000000 Hz |
5.8 dBmV |
39.3 dB |
264 |
1081 |
| 35 |
Locked |
QAM256 |
369000000 Hz |
5.5 dBmV |
39.2 dB |
252 |
1137 |
| 36 |
Locked |
QAM256 |
375000000 Hz |
5.4 dBmV |
39.4 dB |
270 |
1070 |
| 37 |
Locked |
QAM256 |
381000000 Hz |
5.2 dBmV |
39.1 dB |
245 |
1109 |
| 38 |
Locked |
QAM256 |
387000000 Hz |
5.0 dBmV |
39.0 dB |
260 |
1038 |
| 41 |
Locked |
QAM256 |
405000000 Hz |
5.0 dBmV |
39.2 dB |
301 |
932 |
| 42 |
Locked |
QAM256 |
411000000 Hz |
4.9 dBmV |
39.2 dB |
271 |
989 |
| 43 |
Locked |
QAM256 |
417000000 Hz |
5.0 dBmV |
39.1 dB |
294 |
929 |
| 44 |
Locked |
QAM256 |
423000000 Hz |
5.1 dBmV |
39.3 dB |
256 |
977 |
| 45 |
Locked |
QAM256 |
429000000 Hz |
5.2 dBmV |
39.5 dB |
263 |
931 |
| 46 |
Locked |
QAM256 |
435000000 Hz |
5.0 dBmV |
39.4 dB |
240 |
952 |
| 159 |
Locked |
Other |
300000000 Hz |
11.1 dBmV |
40.8 dB |
17317 |
1467 |
| Upstream Bonded Channels |
| Channel |
Channel ID |
Lock Status |
US Channel Type |
Frequency |
Width |
Power |
| 1 |
4 |
Locked |
SC-QAM |
18400000 Hz |
3200000 Hz |
30.8 dBmV |
| 2 |
1 |
Locked |
SC-QAM |
36300000 Hz |
6400000 Hz |
32.3 dBmV |
| 3 |
2 |
Locked |
SC-QAM |
29800000 Hz |
6400000 Hz |
32.3 dBmV |
| 4 |
3 |
Locked |
SC-QAM |
23300000 Hz |
6400000 Hz |
31.8 dBmV |
Current System Time: Wed Apr 11 14:21:51 2018
