Forum Discussion
- KnP1luvNew Contributor
I agree 100% For 12 years I never had a problem with overages. now I suddenly am over 50gb. I'd like to see proof. They said that on christmas eve was the day I went over . No one was home using the internet we were out of town.
- ChristopherCFormer Moderatorknp1luv you do not need to be at home to have a device access the Internet. You may want to check your devices for a virus or malware. Chris C
- viperthunder2New Contributor III
if you have the panoramic wifi modem you can check the Cox Wifi app and it will tell you exactly which devices are using the most bandwidth.
- BradesNew Contributor
I have asked for details of my so called overages, to understand what is supposedly consuming data in my household. They cannot provide any details. How can you claim I am over my usage if you can't provide details of that so called use. What a farse. Cash grab by greedy company losing cable subscribers so you had to make up some fake way to get more cash out of non cable subscribers. Provide details, or stop making up fake numbers of our so called usage.
- ChristopherCFormer ModeratorTurner22517 we poll the data from your modem/gateway. We provide you with Internet service which you can connect multiple devices from. Here is a link that explains some of your questions. www.cox.com/.../data-usage.html Chris C
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