Hello ZapperOne,
We appreciate your feedback. At this time, the WiFi channels are not able to be manually changed on the Panoramic Wifi Gateways. As Chris mentioned earlier, the Gateway will run scans to help ensure that you are on the least congested WiFi channel. This should give you the best possible experience.
It sounds like you have a lot of experience with routers and want to customize your settings. Instead of renting a Panoramic WiFi Gateway from us, you do have the option to purchase your own modem and router or gateway. You would just want to make sure that it is compatible with our network and the internet plan you subscribe to.
*I always recommend going for at least one internet tier higher for compatibility. For example, if you subscribe to Even Faster Internet Plan (500 Mbps download), then I would try to get a modem/router that is compatible with the Super Fast Gig plan (1 Gbps download). This way if we increase the speeds, or you wish to upgrade in the future, you won't need to purchase new equipment.
You can find a list of compatible modems at https://www.cox.com/residential/support/cox-certified-cable-modems.html. We want our customers to get the service that they subscribe to and can rely on their service. I hope this helps.
Thank you TiffanyR, much appreciated.
