Forum Discussion
DustinP
5 years agoModerator
Melissa,
We will want to keep your appointment reserved for a technician to ascertain the cause of the service issues. You can view the Gateway's DS and US levels by connecting to the Gateway and typing 192.168.0.1 within the address bar of your browser and hit enter. Enter your Admin and password to access Gateway > Connection > Cox Network. There you can view the DS and US frequency, SNR, and Power levels.
Dustin
Cox Forum Support Moderator
We will want to keep your appointment reserved for a technician to ascertain the cause of the service issues. You can view the Gateway's DS and US levels by connecting to the Gateway and typing 192.168.0.1 within the address bar of your browser and hit enter. Enter your Admin and password to access Gateway > Connection > Cox Network. There you can view the DS and US frequency, SNR, and Power levels.
Dustin
Cox Forum Support Moderator
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