Help Please !!!
Hello, I am a senior so I am not too tech savvy with IT , so any assistance is greatly appreciated. I work remotely for a company called Prolific. They have very strict security for their platf...
Forum Discussion
Can you share what application you're using to perform this research? That might help us understand why the problem is occurring.
I have given my job information to Cox repeatedly . I spoke to someone who said they are a " liaison " between me and the Cox IT department . Not sure if that is actually correct. I was advised Cox reached out to my employer , and asked for the IP to be delisted or whitelisted is the term she used.
My job explained to them , they did not Blacklist their IP . I work on Chrome Browser .
I would have prefered to speak directly to the IT , but, was told I would need to pay for their customer care service at a rate of $10.00 a month. Im not doing that , nor am I purchasing a static business account or buying a new modem and router .
That is not logical to me , as my Job did not blacklist Cox , its another company and reported by their platform security .
I am nearly 70, have returned to the workforce due to this economy , and it really defeats my purpose when I will have to spend a substantial amount of money to rectify this situation.
For now, Im using my hotspot to work , and if Cox can not resolve this , I will have to use another service. As stated, I have been with Cox way over 20 yrs . Im hoping someone will find a solution , other than me going to another company.
Again, my sincerest thanks for your suggestion and input . Have a blessed day .
Would it be possible to post a screen shot of the error you're seeing? If you could also include a link/url to the error that might also be useful.
