Forum Discussion

dlarkin-dc's avatar
dlarkin-dc
New Contributor

Good emails identified as spam is a serious issue.

I know this has been discussed over the last month in a prior thread, but I think another thread is more appropriate, given the severity of the issue, than adding to an old one. This situation is rid...
spam
DRVEGAS's avatar
DRVEGAS
Contributor III

I have the same issue and I'm using Gmail so this isn't just limited to Cox emails.

  • dlarkin-dc's avatar
    dlarkin-dc
    New Contributor

    Sorry to hear that. but, it's so vague it's not vindicating Cox and pretty much reads like bot reply to defuse the issue. No offense intended. 

    Specifically, are you saying...  Googles's email service is mischaracterising legitimate emails as spam, or even the exact same ones? Or is it the same issue with emails to your Cox email service that are being acess by the Gmail client? Are you using IMAP or POP in your client?

    • DRVEGAS's avatar
      DRVEGAS
      Contributor III

      I don't use Cox email anymore.  I keep getting legitimate emails in my spam folder and spam emails in my inbox regardless if I mark them as spam or not spam.  I'm using my phone but I get the same results using a computer.