Forum Discussion

Dee_richardson's avatar
Dee_richardson
New Contributor
6 years ago

Gigablast

Well seems i not the only one who has bought gigablast and getting gigalast because its no where near a gig i barely get over 300 wifi or direct wire and no technician can explain why but there super tester always seem to get 1.1 gig hmmmmmmm i think we are all being scammed

  • LisaH's avatar
    LisaH
    Moderator
    6 years ago
    Hi Dee richardson. Wireless connectivity is limited by the network you are connected to as well as other factors that interfere with wifi connectivity. Also, the devices that you are using are limited as to their wifi capability as well. Check out www.cox.com/.../learn-about-wifi-speed-capabilities-by-device.html. If you wish to get further assistance, please send email to cox.help@cox.com with your complete address, name on the account and this link and we will be glad to help determine what is going on. Thanks, Lisa - Cox Support Forums Moderator