Forum Discussion

Kraken's avatar
Kraken
New Contributor
7 years ago

Gigablast: Poor Download Speeds, Not DOCSIS 3.1?

I have recently upgraded to the COX Gigablast plan. I have a brand new Netgear CM1100 modem. My upload speeds are great (36Mpbs), but my download speeds average 450mbps. I noticed that my modem is co...
Kraken's avatar
Kraken
New Contributor
7 years ago

Thank you for your reply! The gigablast here in North County San Diego is over copper/coax. 

KevinM2's avatar
KevinM2
Former Moderator
7 years ago

Hi Kraken, I'm including a link with additional information on how to achieve Gigablast speeds, https://bit.ly/2tKTySR. We hope this information helps. If you are continuing to have issues, please feel free to send us an email at cox.help@cox.com, with a link to this forum thread. -Kevin M. Cox Support Forum Moderator

  • Kraken's avatar
    Kraken
    New Contributor
    7 years ago

    Thank you for your assistance, Kevin!