Gigablast poor download / Gulf Coast (Pensacola FL)

Question

Just upgraded to Gigablast.&nbsp; Speed is a bit better on downstream.&nbsp; Definitely better on upstream.&nbsp; I have gotten around 214M down and 30M up.&nbsp; I was expecting closer to around 700M down since 940 is rated as the max.
Modem connection status attahed.&nbsp; Any advice?

lisah · Answer

Hi Rutlandn. Are you hardwired or wirelessly connected when running the speed tests? If you are hardwired, we may need to schedule a service call. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator

rutlandn · Answer

I am doing the speedtests from a hardwired Fingbox with a 1G connection.&nbsp; I will link this forum and schedule service soon.&nbsp; Thank you so very much.

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Gigablast poor download / Gulf Coast (Pensacola FL)

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