Forum Discussion

dsmkim's avatar
dsmkim
New Contributor
5 years ago

GIGABLAST consistently below 800 mbps

I have the Gigablast plan. My speedtests are always <= 700 mbps. I have tried resetting both my modem and router with no improvement. This happens during any part of the day. Why should I pay my MONT...
Allan's avatar
Allan
Moderator
5 years ago
@Dsmkim, your modem is up and running with a good signal. Are you experiencing this issue on multiple devices in the home or just one? Also, what speeds do you get with a direct to modem connection? -Allan, Cox Support Forums Moderator.
  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    if you only check with cox, you'll just about always show lower than other servers in the area.

    i show 500+ on my 500 ultimate plan, both wired/wifi with other servers.