Fluctuating Upload Speeds
Since about a month ago I've been having some terrible issues with my upload speed, here is what it's currently at right now:
https://gyazo.com/8f25a6217a981c65a4cf9cfe61365105
My husband stre...
Forum Discussion
Been awhile since I replied here, my husband hasn't been streaming but today he decided to and again our upload speed dropped to 0 which kicked him off Twitch.
I have seen a few more people with this same issue:
https://forums.cox.com/forum_home/internet_forum/f/internet-forum/24339/upload-speed-0
Why isn't it being investigated properly instead of it being user equipment issue?
Pingplotter images:
https://gyazo.com/0cdbb1313b4323070ddb538ae62d8aa9
https://gyazo.com/4114c48f9b87af57201d30a93a5e46e5
No idea what or how to use it, someone suggested using it so that's all I did.
Also just because I know lazy people won't read any of the previous posts, ALL equipment as been removed and tested, more than 1 PC has been tested via hardwire to just the modem (without router) this still happens, on multiple PCs hardwired.
Everything has been reset, millions of times because you know that solves everything...
Well I had this same problem, I had a tech come over and we talked and troubleshooted for hours, and I had an idea if he can change out my panoramic gateway (a router/modem combo) for a standalone router and I can use my own router and that seemed to fix my issues, 0 lag all the time, if you do have the Panoramic Gateway ask for a standalone modem if that is possible, and if you have not already done so or have a standalone modem.
Same issue even with a standalone modem, even bought a new modem because of this issue and still the same issue.
- Hi Butrflysmooches. I apologize that I am not able to see the URL of the Ping plotters that you sent. To get further assistance, please send an email to cox.help@cox.com and include your complete address, name on the account, the Ping plotter screenshots, and this link. Thanks, Lisa - Cox Support Forums Moderator
