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butrflysmooches's avatar
butrflysmooches
New Contributor III
6 years ago

Fluctuating Upload Speeds

Since about a month ago I've been having some terrible issues with my upload speed, here is what it's currently at right now: https://gyazo.com/8f25a6217a981c65a4cf9cfe61365105 My husband stre...
bad service
connection issues
slow upload
upload
butrflysmooches's avatar
butrflysmooches
New Contributor III

Fluctuations began to start at 12:25pm gotten worse as time goes on, just lost upload speed a few minutes ago thats why I'm updating now.

Here it is in action: https://gyazo.com/59a7f50a6bed94c88c16e0dfcf555978

All morning it was at a steady 3MBs, that's the speed my husband streams at.

 
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Frequency start Value
This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
Starting Frequency
<tabindex=-1>Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 957000000 Hz Locked
Connectivity State Ok Operational
Boot State Ok Operational
Security Enabled BPI+
IP Provisioning Mode Honor MDD honorMdd(4)
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables UnCorrectables
1 Locked QAM 256 33 357000000 Hz 7.3 dBmV 40.3 dB 9 0
2 Locked QAM 256 34 363000000 Hz 7.4 dBmV 40.9 dB 0 0
3 Locked QAM 256 35 369000000 Hz 7.5 dBmV 40.3 dB 0 0
4 Locked QAM 256 36 375000000 Hz 7.5 dBmV 40.9 dB 6 0
5 Locked QAM 256 37 381000000 Hz 7.6 dBmV 39.5 dB 0 0
6 Locked QAM 256 38 387000000 Hz 7.9 dBmV 39.9 dB 0 0
7 Locked QAM 256 41 405000000 Hz 8.0 dBmV 39.9 dB 0 0
8 Locked QAM 256 42 411000000 Hz 8.0 dBmV 39.9 dB 0 0
9 Locked QAM 256 43 417000000 Hz 7.9 dBmV 39.9 dB 0 0
10 Locked QAM 256 44 423000000 Hz 7.9 dBmV 39.9 dB 0 0
11 Locked QAM 256 45 429000000 Hz 8.0 dBmV 39.9 dB 0 0
12 Locked QAM 256 46 435000000 Hz 8.0 dBmV 39.9 dB 0 0
13 Locked QAM 256 1 783000000 Hz 7.5 dBmV 38.9 dB 54 1
14 Locked QAM 256 2 789000000 Hz 7.8 dBmV 40.3 dB 26 0
15 Locked QAM 256 3 795000000 Hz 7.3 dBmV 38.9 dB 25 0
16 Locked QAM 256 4 801000000 Hz 6.9 dBmV 38.6 dB 0 0
17 Locked QAM 256 9 831000000 Hz 7.3 dBmV 38.9 dB 0 0
18 Locked QAM 256 10 837000000 Hz 7.0 dBmV 38.6 dB 0 0
19 Locked QAM 256 11 843000000 Hz 6.5 dBmV 38.6 dB 0 0
20 Locked QAM 256 12 849000000 Hz 7.0 dBmV 38.6 dB 0 0
21 Locked QAM 256 17 879000000 Hz 6.8 dBmV 38.6 dB 0 0
22 Locked QAM 256 18 885000000 Hz 5.8 dBmV 38.6 dB 6 0
23 Locked QAM 256 19 891000000 Hz 6.0 dBmV 38.6 dB 0 0
24 Locked QAM 256 20 897000000 Hz 6.6 dBmV 38.6 dB 25 0
25 Locked QAM 256 21 903000000 Hz 5.9 dBmV 37.6 dB 13 0
26 Locked QAM 256 22 909000000 Hz 6.1 dBmV 38.6 dB 13 0
27 Locked QAM 256 25 927000000 Hz 6.8 dBmV 38.6 dB 13 0
28 Locked QAM 256 26 933000000 Hz 7.0 dBmV 38.6 dB 16 0
29 Locked QAM 256 27 939000000 Hz 7.5 dBmV 38.9 dB 12 0
30 Locked QAM 256 28 945000000 Hz 7.5 dBmV 38.6 dB 8 0
31 Locked QAM 256 29 951000000 Hz 7.1 dBmV 38.9 dB 11 0
32 Locked QAM 256 30 957000000 Hz 8.0 dBmV 38.9 dB 10 0
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 1 5120 Ksym/sec 16900000 Hz 37.8 dBmV
2 Locked ATDMA 2 5120 Ksym/sec 23500000 Hz 37.8 dBmV
3 Locked ATDMA 3 5120 Ksym/sec 29900000 Hz 37.8 dBmV
4 Locked ATDMA 4 5120 Ksym/sec 36300000 Hz 37.8 dBmV
5 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
6 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
7 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
8 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
Current System Time: Wed Nov 13 12:48:38 2019
butrflysmooches's avatar
butrflysmooches
New Contributor III
6 years ago

Got a data limit warning text just now so I went to check my usage, and I think it's strange that we use over 30gigs almost everyday. I know of 2 separate days which we both used 140+gig to download the new Rockstar release Red Dead Redemption 2. One of those days says we used 340+gig that is shocking and would make more sense if we both purchased the game on that day.

Is there anyway of checking these data usages to make sure they originate from us, because I don't understand how we could possibly use 30+ gig nearly everyday. Could this be causing us the issue with upload speeds dropping during streaming (to Twitch)? And finally is streaming(upload) causing the usage data to be so high?

Note* when I say streaming I do not mean streaming music/video, I mean uploading to a streaming service such as Twitch/Youtube (upload)