Forum Discussion

Lisakwon's avatar
Lisakwon
Visitor
10 hours ago

Flickering? Fluctuating? speed

I upgraded the fastest internet speed cox provided a few month ago.   Since a few weeks, the fluctuation of internet speed has been so bad. Whenever I checked the wifi speed, the speed detecter couldn’t get right speed. One second speed was good, and next second speed is so terrible. Back and forth again.  Do you know what is the problem? 

  • Having the same issues. When I play games, it’s obvious when the internet starts to drop because of the lag. I’ve also noticed inconsistent speed readings — the Cox app shows one result, and Ookla shows a completely different one, sometimes with a difference of over 200 Mbps. (Both tested on WiFi)

    Definitely not what you’d expect from a trusted brand like Cox.

     

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    Wifi is not a good way to test speed from the ISP because it is very dependent on the device, the distance, obstructions, interreference and congestion. What speed do you get wired? Also, do you have a white Panoramic gateway? If not, what model modem and router do you have? Last, what does a Cox speed test show you?