Forum Discussion

rho900's avatar
rho900
New Contributor II
7 months ago

Fiber drops connection/packet loss every 20 mins. New customer needs help.

I just started Cox service last week at a brand new house with Fiber Terminal CALIX GP1100X and Panoramic Wifi. The internet connection constantly drops/packet loss every 20 mins or so. I have replac...
packet loss
rho900's avatar
rho900
New Contributor II
7 months ago

Chris contacted me through email. I am going to get an adapter to capture network traffic directly through the ONT. Hope this will give a better idea on what the issue is.