Forum Discussion
Darkatt
2 years agoHonored Contributor
There are MANY things that can cause packet loss. I just had to replace the cable wire from my Internet modem to my splitter, because I was getting ingress on it, causing it, AND the telephone modem on the other side of the splitter to get packet loss. The first thing I would do is, replace all cable wires IN the house as well as any splitters you can. That includes the barrel connectors in the wall plates as well. That way, it either fixes the problem, or ensures it's outside, so when a trouble call is setup and a tech comes out, it doesn't cost you 75$
If you have Cox Complete Care, then forego all the above and setup a tc, since it won't cost you anything no matter where the problem is.
- Gtsmiles2 years agoNew Contributor II
Fair point. I will try this.
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