Forum Discussion
Gtsmiles
2 years agoNew Contributor II
- Gtsmiles2 years agoNew Contributor II
This is an album documenting the connection.
- Allan2 years agoModerator@Gtsmiles, I recommend sending an email with your full name, address, and a link to this thread to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
- ExtraChrispy2 years agoContributor III
2600:8800:: is usually allocated to customer equipment on the Cox network. Given that your loss starts at the 1st hop that suggests a problem closer to home so I'd recommend the general troubleshooting steps of trying to bypass your router if it's not a gateway as well as testing other devices connected directly to the modem.
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