Extreme Data Usage
For the past few years, I averaged 300 GB per month until now. In December, I used 1,400 GB and in January it will exceed 1800 GB. I changed out my 5 year old purchased modem/router to the Cox equi...
Forum Discussion
I have the same issue. The data usage does not line up to actual usage. It feels like a scam considering that when I first signed up my account was unlimited. They take it away just to try to charge me for what I used to have. During the last week our supposed usage jimled a lot and now I'm hitting lose to this new limit 5 day away from a new cycle. I turned off my modem and am using my unlimited cell data to run our streaming devices. Cox could not care any less. Dropping cox as soon as I move all bills, online accounts , etc to a free gmail account. Thia 22+ year Cox account is leaving over their greed.
I am wondering if it's my Amazon Fire TV in an update loop.
- @Jason.Simecka
You should be able to look at each device using the WiFi app looking under network activity. Please check the link for all the features the app offers www.cox.com/.../cox-panoramic-wifi-app-features.html. It's possible the Amazon Fire TV is the cause, just click on that device and check the usage for up to 30 days just slide it to view the past 30 days
Jonathan J
Cox Moderator
