excessive data use charges
Since the November 2023 billing cycle, I have been hit with ~ $70 of data overage charges each month. Our usage patterns have not varied for the past several years, in fact they actually appear lower...
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Same thing happened to me — cox told me an iPad used a 1/2 terabyte of data in ONE DAY. Zero downloads mind you, just “browsing” the internet. So safari/chrome magically churned through hundreds of hours of 4k video streaming in a day. The rep had the nerve to ask if the iPad had a virus. I spoke with Apple in person, over the phone and through twitter. The Apple rep in the store ran a diagnostic on the iPad, said they had never even heard of anything like that. Cox technician came to house and ask to see the iPad, dude was convinced it was possible (the iPad itself doesn’t even have 500gb of storage). They just can’t even imagine the fault is on there end.
