Forum Discussion

Cox_User_99's avatar
New Contributor
4 years ago

Error message ox800cccoe

My Cox email on my desktop was working fine this morning. This afternoon it started returning a ox800cccoe error code." The message says "cannot sync subscribed folders, cannot connect to the server." I've sent a test message to myself, which shows as having been sent, but it never showed up in my inbox on my computer.  It did show up on both my phone and tablet email.  What's up?

5 Replies

  • Hi Cox User 99. You may want to check your incoming server settings on the email program on your computer and also make sure that your computer has an internet connection. - Lisa, Cox Support Forums Moderator
  • JonathanJ's avatar
    Former Moderator
    @Cox User 99

    Are you having any issues using webmail?

    Jonathan J
    Cox Social Media Support Specialist