Forum Discussion

alanbryant3's avatar
alanbryant3
New Contributor
4 years ago

email

Error

Your mail account big-al-b was disabled due to invalid credentials. Please edit the account and enter correct credentials to enable it again, and I don't remember the pass word

1 Reply

  • CrystalS's avatar
    CrystalS
    Former Moderator
    Hello alanbryant3,

    You are able to change your password at Cox.com or the Cox app and input the new password in the email settings. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Crystal S. Cox Support Forum Moderator