Elder Scrolls Online Problem
My girlfriend plays Elder Scrolls Online and every time there is an update we have to pull our hair out for days on end trying to get the game to update. This last time nothing at all worked and after contacting Bethesda Software about the issue it turns out that Cox Cable is blocking the port which the game uses to update itself.
Presumably it is TCP port 80. And we know it is your fault because Bethesda has already attempted to make contact with you about it. We tried everyhing from setting up the modem to do all the port forwarding to reinstalling everything, all to no avail.
I want to know when you are going to fix this problem and stop blocking internet users. I'm already mad that you increased our rates for December without even bothering to let me know which I will be reporting to the Better Business Bureau and Federal Trade Commission for charging me the price for the tier above mine which I gave no consent to. And now with my girlfriend already having lost 3 days of paid time in the game, I am expecting to be compensated for both the overcharge and inability to use what we paid for. Which is non-negotiable and you cannot reject.