Forum Discussion

Mike_C's avatar
Mike_C
New Contributor
3 years ago

Download speed is fine, but suddenly terrible upload speeds

 I'm a Gigablast user. For the past few weeks, my upload speed has been suffering a LOT for a reason I'm unable to figure out. Using the cox speed test, my download speed hovers around the same speed...
bad service
connection issues
internet
CrystalS's avatar
CrystalS
Former Moderator
3 years ago
Hello @MikeCurry,

I completely understand the hassle of having inconsistent internet speeds. I am here to help. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

Crystal S.
Cox Support Forum Moderator