0bscuridad
5 years agoNew Contributor
Did I just got my signal split and lost service?
Got home to no service and no outage issued. I live in an apartment complex, 8 homes per building. Have had the service for over a year now, internet only. I used to install cable/internet for Cox and Comcast when I worked for a subcontractor, so I know how it works.
When I log into the modem I have a signal of -24.1 dBmV and it just locks a single downstream, never locks an upstream and starts again looking after 30 secs.
I think someone got new services and my line got split instead of their line being used. I'm having a tech come tomorrow and I sure hope they dont try to bill me the visit.