Forum Discussion

0bscuridad's avatar
0bscuridad
New Contributor
6 years ago

Did I just got my signal split and lost service?

Got home to no service and no outage issued. I live in an apartment complex, 8 homes per building. Have had the service for over a year now, internet only. I used to install cable/internet for Cox an...
cable modem
connection issues
Cox
internet
CurtB's avatar
CurtB
Honored Contributor
6 years ago

For help with your personal account, you should contact cox.help@cox.com and provide your full name and your full service address.  But, you've already scheduled a tech visit so there's no need to do that now.  If you're charged for a visit you believe is an error, you should contact Cox about that.