Did Cox just close up shop...?
Why is the internet still down? No updates/communication in almost 12 hours. Hello Cox...are you still?
Forum Discussion
I spoke with a level 3 support supervisor, and they said they were doing a planned software upgrade, but with no planned ETA on completion.
I work in IT and that is a bull crap. A software upgrade does not take 24 hours and with no planned ETA on completion....smells like no one knows what the hell is going on.
If service is not resolved by tomorrow morning, I am going to be asking for a credit to my monthly service.
