Forum Discussion

lonnie9295's avatar
New Contributor
4 years ago

Data usage

I have gotten a text message the last two days saying my data is at 75% usage and today 90% usage. It stared last month. I am only at 13% usage and even the customer service can’t understand why I am getting them. Can anyone explain this?

2 Replies

  • SharonL's avatar
    Former Moderator
    Hello Lonnie,

    You can view our data plan and data usage at If you still need someone to investigate your account personally, you can reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Thank you.

    Cox Support Forum Moderator
  • jlpo73's avatar
    New Contributor

    This same thing is happening to us and it started last month.