Data Usage Monitor is flawed
I posted a week ago when I had a Sunday spike of 49 gb, which is unusually high for us. Yesterday...another Sunday I got a repeat performance, and I know for a fact I did not watch anything in excess. Usage more than doubled from Saturday to Sunday for no known reason.
Other than my my wife watching about 4 extra hours of Law and Order reruns in the afternoon while cooking, there wasn't a great deal of difference from Saturday to Sunday viewing. I watched the golf channel, as I did Saturday.
To suggest I went from 23 GB on Saturday to 48 GB on Sunday is absurd.
I purposely monitored usage closely this past week. I've purposely downgraded my devices to 720 and good quality on Firestick devices. The data monitor on the Firesticks does not jibe with Cox. Had 3 days in a row at 18GB(Tues-Thur) and Friday was 16GB. Reason for monitoring was excessive spikes early this month and trying to stay within caps...earlier this month is still inexplicable.
There is something amiss in Cox monitoring. Unless you can explain exactly where and what caused a doubling of usage, your monitoring is BS.
Not a happy customer.