Forum Discussion

Tulsa's avatar
Tulsa
New Contributor
7 years ago

DAR1682 USB Drive

Anyone know the max size of drive that the DAR1682 "panoramic modem" can handle for sharing? It seems to handle smaller devices like a 128GB but when I try to connect something large enough to handle my required storage for video sharing it doesn't recognize. 1st I was thinking it might be the 128gb stick was a USB3 but I ordered a 4tb USB disk and it also fails. And before someone asks yes I've tried small "disks" instead of SSD sticks and they work. Just trying to figure out the largest I can attach or if maybe I need a firmware update?
Arris
DAR1682
drive
modem
panoramic
router
usb
  • Allan's avatar
    Allan
    Moderator
    7 years ago

    @Tulsa,

    Sadly, we do not support external usb devices with the modem. However, after checking with the manufactures website and modem specs sheet, I was able to determine that Arris says that it would have future support through external usb devices. You can find out more technical information including modem documentation here: http://arris.force.com/consumers/ConsumerProductDetail?p=a0ha000000TnNmSAAV&c=Touchstone%20Modems%20and%20Gateways

    Thanks,

    Allan - Cox Support Forums Moderator.