trust me, you're not the only one. i am too a victim of this fraud. make sure u ask them for compensation. it's ridiculous that if u don't complain u wont get a credit for it. those people who pay their hard earn money for cox services are getting cheap services without compensation. it's pretty much a fraud on its own. they have this outage notice in your cox account that keeps staying there for days. i suggest u going back to AT&T. My area only serves 50 Mbps for AT&T, but it's better than 10 Mbps that I'm getting when I'm paying for 150Mbps!
