Forum Discussion

wmcole's avatar
wmcole
New Contributor II
2 years ago
Solved

Cutting Email Functions but not PRICE!!!

COX has removed these features from their email service WITHOUT compensating for reduced services (including ones for TV service): COX does not recognize logging in, sending email, deleting messa...
bad service
  • Darkatt's avatar
    Darkatt
    2 years ago

    1. You are incorrect. If you use a MAIL CLIENT,  it's activity on your mail system. I know, I use a mail client only, and all of my email addresses have been working for years without issue. 

    2. I just logged into webmail and composed and sent an email message without a problem. It works just fine

    3. Cox absolutely has tech support, that will verify your email address is functioning fine, and then refer to your software and hardware. since I know for years I haven't used webmail, with the SOLE exception of 3 minutes ago testing on one of my email addresses, if you are having a problem, then yes, I would start with your software/hardware, verify you are on cox network, etc etc. 

Darkatt's avatar
Darkatt
Valued Contributor III
2 years ago

1. You are incorrect. If you use a MAIL CLIENT,  it's activity on your mail system. I know, I use a mail client only, and all of my email addresses have been working for years without issue. 

2. I just logged into webmail and composed and sent an email message without a problem. It works just fine

3. Cox absolutely has tech support, that will verify your email address is functioning fine, and then refer to your software and hardware. since I know for years I haven't used webmail, with the SOLE exception of 3 minutes ago testing on one of my email addresses, if you are having a problem, then yes, I would start with your software/hardware, verify you are on cox network, etc etc.