You may be labeling it as "Not Spam", but if a number of people are telling Cox they are receiving SPAM from that sender, it will remain on the spam list.
Fair enough, but I still think there should be an option to completely bypass or opt-out of Cox's spam filtering or service. I leverage other applications than webmail for email that already have more effective spam filtering than Cox provides.
It's been so long since I received spam in Webmail that I can't verify this, but I think filter rules apply to email Cox has marked as spam. It could be way worse. Microsoft sends spam to the Junk Email folder before it's available to rules. There's not much a person can do with Microsoft Outlook, but Webmail is more flexible.
