Cox Webmail marks non-SPAM emails as SPAM
Cox Webmail continues to mark emails as SPAM, even when they aren't SPAM, but they let ones that are SPAM through. I have marked them as non-SPAM, but cox continues to send them to the SPAM folder. I...
Forum Discussion
Social Transplant
Are you seeing the issue using a third party app or webmail? Would you check the spam filters at https://myemail.cox.net to see what is setup there? For more information about the settings, please check out the following link for more details. www.cox.com/.../secure-email.html
Mark M.
Cox Support Forums Moderator
since cox messed up my email, i've had to use webmail to start. i need to check spam several times daily and i sort thru the stuff i consider spam or annoying and opt out of as much as possible. after i have gathered everything pertinent i download to my 3rd party mail client. so, webmail. yes.
i long ago i deleted everything in my spam settings. some were keeping me from getting things...like amazon...and I DID NOT PUT THEM THERE! i do have some blocked senders which i DID set up, but no filters.
sorry for the delay. out of town. that's when i HAVE to depend on webmail.
i will say the spam filter IS catching more obvious spam now. the stuff from nigeria, the FBI, etc. but i do get spam ads which i think are from the same domain (see colleen...and i have not verified but the opt outs are the same format) and opting out of one, just gets me sent a different one, but i always report it as spam...to cox & uce.
but just today, it spamed kamala harris again. and they REALLY don't want me to get mail from hillary!! can a filter be partisan???
this is an internal cox issue. not my settings.
- Socal Transplant, When you blocked the domain, did you do this on Cox or the third party app? We need to know where this is coming from. Mark M. Cox Support Forums Moderator
Cox. Block sender.
- Socal Transplant, We would like to check your email for issues. Would you send us an email to cox.help@cox.com with your name, full address, & the email that you are having the issue with? We want to perform some test on your email address. Mark M. Cox Support Forums Moderator
