Cox Webmail marks non-SPAM emails as SPAM
Cox Webmail continues to mark emails as SPAM, even when they aren't SPAM, but they let ones that are SPAM through. I have marked them as non-SPAM, but cox continues to send them to the SPAM folder. I...
Forum Discussion
They sent an email from a local funeral home to my spam folder. The email was a reminder of someone's first anniversary of their death date. I couldn't even click the links to see the notice on the site because now all my "spam" emails are encrypted with lines thru links. I can't click on anything. I have settings on No Spam Filtering which "should" send all emails to my inbox but it doesn't. True- no rhyme or reason.
Vlkinva, I understand you'd like to delete the spam folder and your suggestion has been shared with leadership. Disabling of links and images in mail marked as spam has been done for your protection. With the message in you spam filter opened, please click the menu hamburger at the top right and mark the email as Not spam. This helps tech the spam filter what messages you want to keep. You can also click on the sender's display name to add them to your address book. -Colleen
