Cox Webmail marks non-SPAM emails as SPAM
Cox Webmail continues to mark emails as SPAM, even when they aren't SPAM, but they let ones that are SPAM through. I have marked them as non-SPAM, but cox continues to send them to the SPAM folder. I...
Forum Discussion
I am having a similar problem with my webmail. I am receiving important emails and a few spams/junk daily. Cox needs to adjust the spam folder to put any email directed at me only, in my Focused email. I can then determine and report spam from my Focused folder. Most of the stuff is truly spam in the Other folder. But as you said, a few slid through the crack. I just highlight all in spam and uncheck those that aren't spam.
I wouldn't necessarily switch providers if you have your TV, Internet and optional discounted land line. I know it's frustrating, but hopefully Cox will adjust the incoming emails after you report it a certain amount of times.
