Forum Discussion

ttheisen's avatar
ttheisen
New Contributor
7 years ago

Cox Web Mail

I'm getting the following error when accessing my web mail. Earlier, someone received an e-mail from my account that I did not send asking them to look at a website. I changed my password after this but am getting the following error:

Error

The connection to remote server 127.0.0.2 was refused or timed out while attempting to connect. Please try again later
  • BrianM's avatar
    BrianM
    Moderator
    7 years ago
    We are aware of an issue impacting some customers from accessing email. We are working to restore service as soon as possible.

    Brian
    Cox Support Forum Moderator
  • peggy8080's avatar
    peggy8080
    Contributor
    7 years ago

    My email has been down for two weeks. Today though has been the worst by far. 

  • Mike-C's avatar
    Mike-C
    New Contributor
    6 years ago

    I'm having the same problem on a secondary account.  Was told it could take 2 months to fix issues with emails

    • Allan's avatar
      Allan
      Moderator
      6 years ago
      Hello Mike-C. This email issue has since been resolved. Are you getting the same 127. error message or something different? -Allan Cox Support Forums Moderator