Forum Discussion

LongTime_TIVO_U's avatar
2 years ago

COX wants to delete my Email account

OK - I don't use it much, but REALLY?  I pay almost $200 a month for internet and TV service and they want to delete my account?

Priorities seem a bit sideways here.

9 Replies

  • WiderMouthOpen's avatar
    Esteemed Contributor

    Did you get a email about it or something? If so, can you share the email(edit out the private stuff)? Why do they want to delete your account? Did it go inactive?

  • Darkatt's avatar
    Honored Contributor

    It only gets deleted if it hasn't been used/accessed in 90 days. Open it in a mail client once a month, and you won't have any problems.